Refund policy
Last Updated: June 23, 2026
Welcome to Computers Shop. We are committed to providing quality products and customer satisfaction. Please read our return policy carefully before making a purchase.
Returns
At Computers Shop, we only accept returns for products that are defective, damaged, or received in an unusable condition.
We do not accept returns, exchanges, or refunds for any other reasons, including but not limited to:
- Change of mind
- Ordering the wrong item
- No longer needing the product
- Dissatisfaction with features or compatibility
- Buyer’s remorse
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 7 days of delivery. To process your request, please provide:
- Your order number
- A description of the issue
- Clear photos or videos showing the defect or damage
After reviewing the information, we may offer:
- A replacement product; or
- A refund, at our discretion.
Items returned without prior authorization will not be accepted.
Non-Returnable Items
Except for defective or damaged products, all sales are final. We do not accept returns or exchanges for any other reason.
Contact Information
Computers Shop
Email: us@computersshop.top
Phone: +1 234-587-9083
If you have any questions regarding this Return & Refund Policy, please contact us at us@computersshop.top.
Short Version (Suitable for Shopify)
Returns: Accepted only for defective or damaged items.
Return Window: Within 7 days after delivery.
Return Shipping: Covered by the customer unless otherwise agreed.
Restocking Fee: None.
Exchanges: Only for defective items.
Final Sale Items: All products are final sale and are not eligible for return or exchange unless defective or damaged upon arrival.